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GCC Bugzilla account creation configuration
- From: Joseph Myers <joseph at codesourcery dot com>
- To: <overseers at gcc dot gnu dot org>
- Date: Fri, 11 Aug 2017 14:36:51 +0000
- Subject: GCC Bugzilla account creation configuration
- Authentication-results: sourceware.org; auth=none
Please make the following configuration changes to improve the situation
with GCC Bugzilla account creation.
1. Give Jonathan Wakely and Richard Kenner editusers access, or whatever's
needed for them to be able to create accounts. We can consider other
volunteers not currently involved in the community separately.
2. Either enable HTML email for overseers and disable any aggressive spam
filtering for the list, or create a new mailing list
gcc-bugzilla-account-request that accepts HTML email, generally has no
aggressive spam filtering and otherwise has the normal list configuration.
Subscribe the people with access to create accounts to that list.
3. Change the account creation form
https://gcc.gnu.org/bugzilla/createaccount.cgi so that instead of saying
"To create a GCC Bugzilla account, all you need to do is to enter a
legitimate email address. You will receive an email at this address to
confirm the creation of your account. You will not be able to log in until
you receive the email. If it doesn't arrive within a reasonable amount of
time, you may contact the maintainer of this Bugzilla installation at
overseers@gcc.gnu.org." it says "Contact <address> to request an account.
You should receive a response within 24 hours. Because of spam, it is not
possible to create an account directly through this form.". Leave all the
subsequent text, in particular about email addresses being public. If
it's easy to remove the option to enter an email address there at all,
then do so (of course people with editusers access still need to be able
to create accounts, however that's done). <address> should be
overseers@gcc.gnu.org or gcc-bugzilla-account-request@gcc.gnu.org,
whichever is used for account creation and accepts HTML email.
4. If it's hard to stop people entering email addresses into the form to
request accounts, the wording of the message they get on submitting the
form needs to change. Change "Contact your administrator or the
maintainer (overseers@gcc.gnu.org) for information about creating an
account." to "Contact <address> to request an account. You should receive
a response within 24 hours.", as on the form itself. Remove "Please press
Back and try again.", because it's not accurate.
--
Joseph S. Myers
joseph@codesourcery.com