setup.exe crashing Windows 2000

[Ian Burrell]

Max Bowsher wrote:
> 
> Isn't this an option? On my WinXP its: Control Panel > System > Advanced >
> Startup and Recovery > Settings > System Failiure > Automatically Restart
> 

It is an option on Windows 2000.  It has been a long time since I have 
seen an operating system crash on W2K.

> 
> Regardless, a user application shoudn't be able crash the entire system under
> 2k. It sounds like setup is triggering a bad device driver.
> 
> It might not be a bad idea to download the latest drivers for that network card.
> 

It doesn't seem to be the network card drivers.  I installed the 
Microsoft debugger and symbols to debug the memory dumps.  From the 
stack traces, it looks like the problem is caused by Norton Utilities. 
My guess is that a change in Windows 2000 SP3 brings out a bug in some 
of the Norton drivers.  setup.exe tickles the bug causing the crash.

  - Ian

-- 
Ian Burrell
iburrell@znark.com
http://www.znark.com/